Help Centre
Everything you need to get the most out of luca. Guides, walkthroughs, and answers for accountants and their clients.
Getting started
Create your firm, add your first client, share the capture link, review your first receipt.
Email-to-receipt ingest
How clients forward invoices by email. Setup, supported formats, and troubleshooting.
Receipt management
Capturing, reviewing, editing, and reprocessing receipts. How AI extraction works.
VAT returns
Period grouping, rate breakdowns, flagged issues, at-risk amounts, VAT schemes.
Exports
Export to Sage 50, Xero, QuickBooks, Surf Accounts, Big Red Book, or generic CSV.
Bank reconciliation
Upload statement CSVs, auto-matching, reviewing matches, manual matching.
Client management
Adding clients, capture codes, short names, status dashboard, archiving.
Settings
AI provider configuration, BYOAI, default exports, VAT scheme, firm short name.
FAQ
Quick answers to the most common questions about luca.
Need more help?
Email us at hello@luca.mobi. We read every message and reply within one business day.